Customer service goes well beyond simply delivering on a promise. After the fact, in an ongoing process of continuous improvement to maximize your satisfaction and ROI, Nemco encourages you to hold us accountable.  

Look for the Nemco Badge of Authenticity

Often imitated. Never duplicated. Every item under the Nemco name is produced in the U.S. to our exclusive design-engineering and manufacturing standards. If quality counts when you buy your food equipment, the badge won’t let you down.

Play a Key Role in Our QC 

Every Nemco product is subjected to a proprietary 9-Point Resolute Inspection process that culminates in your final quality check. If, for any reason, your order doesn’t meet your standards, you get the final say.

9-Point Resolute Manual Equipment Inspection


9-Point Resolute Electrical Equipment Inspection


Steer Us on the Path to Excellence 

Customer service isn’t just lip service. Under the leadership of our seasoned Customer Experience Manager, Jamie (Hicks) Parisot, Nemco maintains a dedicated customer support team that serves as your conduit to every discipline affecting your equipment performance and service satisfaction. If you have a question, problem or design comment, just call or email.



Jamie (Hicks) Parisot
Manager, Customer Experience
800.782.6761 x214